Every purchase gives back to the ocean→See Our Impact•Join the Evoke Tribe. Get 10% off your first order→•Every purchase gives back to the ocean→See Our Impact•Join the Evoke Tribe. Get 10% off your first order→•Every purchase gives back to the ocean→See Our Impact•Join the Evoke Tribe. Get 10% off your first order→•Every purchase gives back to the ocean→See Our Impact•Join the Evoke Tribe. Get 10% off your first order→•

Return & Replacement Policy

At Ocean Evoke, every product is thoughtfully created, curated, and prepared with intention. Many of our products are made in limited quantities or crafted specifically for each order to reduce waste and encourage more conscious consumption.

Because of this, our return and replacement process is a little different from traditional retail.

Thank you for taking a moment to read our policy before placing your order.

Order Cancellation

Orders Cannot Be Cancelled Once Placed

As we begin processing and preparing products shortly after an order is confirmed, we’re unable to accept cancellations or changes once an order has been placed.

We kindly request you to review your product selection, size, shipping details, and order information carefully before completing your purchase.

Thank you for understanding and supporting a more mindful way of creating and consuming.

Returns & Refunds

We Currently Do Not Offer Returns or Refunds

Since many Ocean Evoke products are custom-curated, produced in limited quantities, or prepared specifically for each order, we’re unable to accept returns or process refunds after delivery.

This helps us reduce unnecessary waste and continue building a more sustainable and responsible system.

Returns or refunds are not applicable for:

  • Change of mind after purchase
  • Incorrect size selection
  • Personal design or style preferences
  • Minor colour differences due to screen display settings
  • Shipping delays caused by delivery partners
  • Products purchased during promotional offers or discount campaigns

Please note: Slight variations in print finish, texture, placement, colour tones, or handcrafted details may naturally occur and are part of the uniqueness of custom and thoughtfully produced products.

Replacement Support

We always want you to have a positive experience with Ocean Evoke.

If you receive:

  • An incorrect product, or
  • A product with a major issue affecting its intended use

please reach out to us and we’ll review your request with care.

Replacement Request Guidelines

  • Requests should be raised within 48 hours of delivery
  • Product should remain unused and in original packaging
  • Photos and videos may be requested to help us assess the concern

How to Request a Replacement

Please email us at:

📧 orders@oceanevoke.com

Include:

  • Order Number
  • Brief description of the concern
  • Clear photos and/or videos of the product received
  • Unboxing video (if available, for quicker review)

Our team will carefully review your request and get back to you as soon as possible.

If approved, we’ll guide you through the replacement process.

Contact Us

If you have any questions regarding your order, feel free to reach out:

📧 Email: orders@oceanevoke.com
🌐 Website: www.oceanevoke.com

Thank you for choosing Ocean Evoke and supporting thoughtful products, conscious choices, and stories inspired by the ocean.