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Terms of Service

Terms of Service

OVERVIEW

Welcome to Ocean Evoke.

This website is operated by Ocean Evoke Private Limited, an Indian registered company with its registered office at:

B 366, Lake Gardens, Kolkata – 700045, India.
GSTIN: 19AAMCS0910Q1ZT
CIN: U72100WB2008PTC125622

Throughout the website, the terms “Ocean Evoke”, “we”, “us”, and “our” refer to Ocean Evoke Private Limited.

By accessing our website, browsing our content, or purchasing our products, you agree to be bound by these Terms of Service, along with our policies and notices referenced throughout the website.

If you do not agree with these Terms, please refrain from using our website or services.

Our goal is to create thoughtful products and meaningful experiences inspired by the ocean while maintaining transparency, trust, and responsible practices.

1. Use of Our Website

By using this website, you confirm that:

  • You are legally eligible to enter into a binding agreement under applicable laws.
  • Information submitted by you is accurate and complete.
  • You will not use this website for unlawful, fraudulent, or harmful purposes.

You agree not to interfere with the security, operation, or functionality of the website.

2. Products & Availability

Ocean Evoke offers curated and ocean-inspired products which may include made-to-order, limited-production, or custom-prepared items.

Product availability, descriptions, pricing, and collections may change from time to time without prior notice.

We reserve the right to discontinue or update products whenever required.

While we make every effort to present products accurately, slight variations in colour, print finish, texture, placement, or appearance may naturally occur due to photography, display settings, and production processes.

These variations are considered part of the uniqueness of thoughtfully produced products.

3. Orders & Acceptance

Once an order is successfully placed, you will receive an order confirmation.

Order confirmation does not automatically guarantee order acceptance.

Ocean Evoke reserves the right to decline, limit, hold, or cancel orders in circumstances including but not limited to:

  • Incorrect pricing or technical errors
  • Suspicious or fraudulent activity
  • Product availability limitations
  • Incomplete customer information

If any payment has already been processed for an unavailable order, appropriate action will be initiated accordingly.

4. Pricing & Payments

All prices displayed on the website are shown in Indian Rupees (INR).

Unless otherwise specified, product prices include applicable taxes and shipping charges.

Payments are processed through secure payment partners.

Ocean Evoke does not store complete payment card details.

5. Shipping, Delivery & Fulfilment

Delivery timelines shown on the website are estimates.

As several Ocean Evoke products are prepared after order placement, additional processing time may apply for made-to-order categories.

Delivery timelines may vary depending on location, courier operations, weather conditions, public holidays, or circumstances beyond reasonable control.

6. Returns, Replacements & Cancellations

Please refer to our Return & Replacement Policy for complete details.

By placing an order, you acknowledge that:

  • Orders cannot be cancelled once placed
  • Returns and refunds are generally not offered
  • Replacement requests may be reviewed only in eligible cases as described in our policy

7. Intellectual Property

All website content including designs, photographs, graphics, illustrations, logos, text, branding elements, and creative materials are owned by or licensed to Ocean Evoke.

No material may be copied, reproduced, distributed, or commercially used without written permission.

8. User Content & Feedback

If you submit reviews, feedback, ideas, photographs, testimonials, or other content to Ocean Evoke:

  • You confirm you have rights to share such content
  • You allow Ocean Evoke to use, display, reproduce, or publish such content for brand, website, and communication purposes

We may edit content for clarity and presentation while respecting its original intent.

9. Third-Party Services & Links

Our website may include links, tools, payment gateways, delivery services, or integrations operated by third parties.

Ocean Evoke is not responsible for external platforms, their policies, or their independent actions.

Users should review applicable third-party terms before using those services.

10. Limitation of Liability

Ocean Evoke strives to provide accurate information and reliable experiences.

However, we cannot guarantee uninterrupted website availability or completely error-free operation.

To the maximum extent permitted by law, Ocean Evoke shall not be liable for indirect, incidental, or consequential losses arising from website use, order delays, or product usage.

11. Privacy

Your use of our website and services is also governed by our Privacy Policy.

Please review it to understand how information is collected and handled.

12. Changes to These Terms

We may update these Terms of Service from time to time to reflect operational, legal, or business updates.

Updated versions become effective upon publication on the website.

Continued use of the website indicates acceptance of the revised Terms.

13. Governing Law

These Terms shall be governed and interpreted in accordance with the laws of India.

Any disputes shall be subject to the jurisdiction of competent courts in Kolkata, West Bengal.

14. Contact Us

If you have questions regarding these Terms of Service, please contact us:

📧 Email: [email protected]
🌐 Website: www.oceanevoke.com

Thank you for choosing Ocean Evoke and supporting products created with intention, responsibility, and stories inspired by the ocean.